In-Home Pediatric Speech Therapy
Privacy Policy
last updated: april 2026
Upword Speech Therapy respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we help protect it.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and information submitted through contact or intake forms
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Usage Data: Information collected through analytics tools (such as Google Analytics), including IP address, browser type, device information, and website interactions
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Cookies: Small files stored on your device to enhance your browsing experience
How We Use Your Information
We use collected information to:
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Respond to inquiries and requests for services
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Provide and improve our services
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Communicate updates or relevant service information
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Analyze website performance and visitor engagement
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Maintain website functionality and security
We do not sell or rent personal information to third parties.
HIPAA Compliance & Protected Health Information (PHI)
As a healthcare provider, Upword Speech Therapy complies with applicable HIPAA regulations regarding the use and disclosure of Protected Health Information (PHI).
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PHI is used only for treatment, payment, healthcare operations, or as otherwise permitted or authorized by law
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We implement appropriate administrative, physical, and technical safeguards to help protect PHI
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Information submitted through secure, HIPAA-compliant systems is handled in accordance with applicable privacy and security standards
Please note that general website forms and standard email may not always be fully secure. When appropriate, we may direct you to a secure, HIPAA-compliant platform for sensitive information
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Enhance your browsing experience
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Understand website usage and performance
You may adjust your browser settings to refuse cookies if you prefer.
Data Security
We take reasonable and appropriate measures to protect your information, including:
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Secure website hosting
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Encryption where applicable
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Limiting access to sensitive information
However, no method of transmission over the internet can be guaranteed to be completely secure.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Upword Speech Therapy
Email: hello@teamupword.com
Phone: (808) 252-3901
Location: Kailua, Hawaiʻi
Important Note
Clients receiving services will also receive a separate Notice of Privacy Practices, as required by HIPAA, which explains in greater detail how Protected Health Information may be used and disclosed.