In-Home Pediatric Speech Therapy
Privacy Policy
last updated: april 2026
Upword Speech Therapy respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email, phone number, and service details submitted through our contact or quote request forms.
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Usage Data: Information automatically collected through analytics tools (such as Google Analytics), including IP address, browser type, device information, and page interactions.
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Cookies: Small files stored on your device to enhance your browsing experience.
How We Use Your Information
We use collected information to:
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Respond to inquiries and quote requests
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Provide and improve our services
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Communicate updates or service information
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Analyze website performance and user behavior
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Maintain website security
We do not sell or rent personal information.
HIPAA Compliance & Protected Health Information (PHI)
As a healthcare provider, Upword Speech Therapy complies with HIPAA regulations regarding the use and disclosure of Protected Health Information.
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Any PHI collected is used only for treatment, payment, or healthcare operations, unless otherwise authorized
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We implement appropriate administrative, physical, and technical safeguards to protect PHI
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PHI submitted through secure systems (such as encrypted forms or HIPAA-compliant platforms) is handled in accordance with HIPAA standards
Submitting information through general website forms or email may not always be secure. For sensitive information, we may direct you to a secure, HIPAA-compliant platform.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Enhance your browsing experience
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Understand website usage
You can adjust your browser settings to refuse cookies if you prefer.
Data Security
We take reasonable and appropriate measures to protect your information, including:
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Secure website hosting
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Encryption where applicable
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Limiting access to sensitive information
However, no method of transmission over the internet is completely secure.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Upword Speech Therapy
Email: ryanne@teamupword.com
Phone: (415) 569-2034
Location: Kailua, Hawaiʻi
Important Note
This Privacy Policy is intended to provide general information. Clients receiving services will also be provided with a separate Notice of Privacy Practices, as required by HIPAA, which explains in greater detail how Protected Health Information may be used and disclosed.